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Abandoned carts documentation

PRE-REQUISITES

  • The plugin requires you to install the Nop-Station Core plugin first.

INSTALLATION

  • Download the Abandoned Carts Plugin from our store https://nop-station.com/customer/downloadableproducts
  • Go to Administration → Configuration → Local plugins
  • Upload the NopStation.AbandonedCarts zip file using the "Upload plugin or theme" button

    local-plugins-page

  • Go to Administration, reload the 'list of plugins'. Install 'Nop-Station Core' Plugin first and then install 'Nop-Station Abandoned Cart'

    install nopStation core

    install solr

  • To make the plugins functional, restart the application

    restart application

CONFIGURATION

  • Go to Admin → Nop Station → Plugins → Abandoned Carts → Configuration

abandoned cart

  • Is enabled: Enable or disable the plugin.
  • Consider abandoned cart cut-off time: Set the time after how long the system will consider a cart was abandoned in minutes.
  • Is enabled first notification: Enable sending notification on abandoned carts.
  • Duration after first abandonment: Set the time (in minutes) after how long the system will send the first notification upon the carts flagged as abandoned.
  • Is enabled second notification: Enable sending a second notification on abandoned carts.
  • Duration after second abandonment: Set the time after how long the system will send the second notification in minutes.
  • Don't send on the same day: Set to hold sending notification on the same day.
  • Customer online cut-off time: Set the duration in minute(s), when the system will consider the customer as offline if the customer is offline.

ABANDONED CART LIST

  • Go to Admin → Nop Station → Plugins → Abandoned Carts → Abandoned Carts List

solr product settings

  • Abandoned Carts list can be searched by various criteria.

ABANDONED CART STATUS

  • In Action: When added or updated to the shopping carts list.
  • Abandoned: When abandonment cut-off time elapses.
  • Recovered: When order placed.
  • Deleted: When deleted from the shopping cart.