Blog posts tagged with 'nopcommerce chatbot'

The Modern Need for Intelligent Customer Chat

Picture a bustling eCommerce marketplace running on nopCommerce. Every day, customers arrive with questions about products, orders, and policies. Traditionally, providing fast, round-the-clock support required a large team driving up costs and creating bottlenecks during peak hours. As customer expectations rise, even a few minutes’ delay or an inaccurate answer can mean lost sales and diminished trust.