nopChat Plugin is a hybrid messaging & chat plugin that allows both real-time chatting and offline messaging between the customers and vendors in the nopCommerce-based online stores, without having to integrate with any third party messaging service and paying for recurring subscription fees.
By using the plugin, the store admin can allow the registered customers to initiate chatting with the vendors from the product/vendor page in the public store. The Vendors can reply to the messages of the customers from the admin.
Studies show that customers tend to make purchasing decisions only after they get confident about a product or service. Integrating the nopChat Plugin in your store brings a great opportunity to convert your sales leads to sales conversions as it lets your customers communicate with the store owner/vendors for querying about the products or services your offer in your store.